AML policy

The legalization of funds obtained illegally is the act of converting money or other monetary instruments obtained as a result of illegal activity into money or investments that look legitimate so that their illegal source cannot be tracked. Domestic and international law applies to Companies whose customers can deposit and withdraw funds from their accounts.

Neoholding ltd adheres to the highest anti-money laundering (AML) and terrorist financing standards and requires its employees to fully comply with anti-money laundering standards. In this regard, the Company carries out a full-fledged set of measures aimed at identifying and countering the legalization of proceeds from crime and the financing of terrorism. Internal rules are carefully observed in accordance with international requirements in this regard.

Procedures carried out by Neoholding ltd to combat money laundering.

Existing procedures

The purpose of the anti-money laundering procedures carried out by Neoholding ltd is to ensure that customers involved in certain activities are identified by a reasonable standard with minimal impact on law-abiding customers. Neoholding ltd provides the necessary assistance to international organizations in the fight against the threat of money laundering and financing terrorist activities around the world. To this end, Neoholding ltd has implemented a sophisticated electronic system that documents and verifies customer identification, as well as tracks all operations and maintains detailed reports on all transactions.

Neoholding ltd carefully monitors suspicious and large-scale actions and transactions and timely reports these actions to the appropriate authorities. The international legal framework provides legal protection for suppliers of such information to maintain the integrity of monitoring systems and ensure business security.

In order to minimize the risk of money laundering and terrorist financing, Neoholding ltd does not accept cash as a deposit and does not pay cash under any circumstances. Neoholding ltd reserves the right to refuse to process a transaction at any stage if it is assumed that the transaction is in any way connected with money laundering or criminal activity. According to international law, Neoholding ltd does not have the right to inform the client that the relevant authorities have been notified of its suspicious activities.

Customer identification and verification

In order to comply with laws to combat the legalization of funds obtained illegally, Neoholding ltd requires that the client provide two documents proving his identity. The first document we require is an identifying document issued by the government of the client’s jurisdiction with a photograph of the client on it. This can be a passport issued by the government, a driver’s license (for countries where a driver’s license is the primary identification document), or a local identification card (except corporate access cards). The second document that we require is an invoice with the full name of the client and the actual address on it no older than 3 months. This can be a service account, bank statement, notarization or any other account with the name and address of the client from an organization recognized internationally.

Customers are required to provide up-to-date identification information and immediately report any changes to it. The client must promptly inform the Company about changes in contact information or personal data.

Documents in non-Western languages must be translated into English by an official translator; the translation must be printed and signed by the translator and sent together with a copy of the original document with a clear photograph of the client on it.

Payment policy: deposit and withdrawal

We draw your attention to the fact that Neoholding ltd prohibits making chargebacks when working with payment systems and bank cards. In order to withdraw from a trading account to one of these systems, it is necessary to fill out an application through the Client’s Account. Funds are credited to the wallet within 10 business days. If the funds were lost as a result of trading, then, unfortunately, they cannot be returned back through a chargeback. Please read the risk warning before trading.

Neoholding ltd requires that during the replenishment operation the name of the sender of funds be fully consistent with the name specified during registration of the account (if the payment system provides the name of the sender of funds). Payments from third parties are not accepted.

Neoholding ltd requires strict adherence to the generally accepted order of replenishment and withdrawal of funds. Funds can be withdrawn to the same account and in the same way with which the deposit was made. When withdrawing, the name of the recipient must exactly match the name of the client in the database of the Company. If the deposit was made by bank transfer, funds can only be withdrawn by the same bank transfer to the same bank and to the same account from which the deposit was made. If the deposit was carried out by means of an electronic payment system, funds can be withdrawn only by electronic payment to the same system and to the same account from which the replenishment was made.

The company accepts payments in the following currencies: USD, EUR, RUB. The withdrawal of funds is carried out only in the currency in which the replenishment was made to carry out procedures to counteract the legalization of funds received illegally.

If you have any further questions, please contact us by email.


High risk investments

Foreign exchange trading carries a high level of risk and may not be suitable for all investors. The high degree of use of credit for transactions can work both against you and for you. Before deciding to trade foreign exchange, you should carefully consider your investment goals, level of experience, and ability to take risks. There is a possibility that you may lose partially or all of your initial investment and therefore you should not invest money that you cannot afford to lose. You should be aware of all the risks associated with foreign exchange and seek the advice of an independent financial adviser if you have any doubts.

Denial of responsibility

All issues related to third-party services, including restrictions on the operation of robots, algorithmic trading, signals and software are provided by a third party (affiliate) and the platform does not support the seller and does not bear any responsibility for incidental, indirect, direct, special or punitive losses (including , without limitation, loss of business, loss of profit or inability to use) and you use it at your own risk, risk and discretion.

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